I called Thrifty at 10% of a tank, that's what they told me to do. When I finally got through on the phone, they said I should have called at 40% full and that they were 2-3 weeks out on deliveries.
I had to heat with wood for 2 weeks before buying from another company. Have bought several hundred gallons, feel like I"m going to lose the money. Really angry. Still no propane, they still won't answer the phone.
I have had problems in the past too, with their not answering their phone, not taking prebuy orders, etc. Several years ago, I had a good experience with this company but it's been getting worse. I hear that it's changed ownership? Now owned by someone who is one of those people who gets a grant to come to buy a business, sell it to relatives, run it into the ground, take the money, and run.
I don't know this to be true, but that's what I heard. What is happening to this county?
Product or Service Mentioned: Thrifty Propane Propane Tank Refill.
Reason of review: Problem with delivery.