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2.2

They are dishonest and they are non responsive. Ordered propane on 1/22 and was told 10-15 business days for delivery which is a long time.

But they didnt show up. Called at day 16 and spoke to a cust. svc. rep who agreed they dropped the ball and would deliver that day.

They didnt. Since then they have not answered any calls, they have not returned phone messages left and have ignored emails and messages left on the web site. The ONLY good thing about Thrifty is their prices.

But what good is a low price if they never deliver? HORRIBLE HORRIBLE HORRIBLE

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Thrifty Propane Pros: Pricing.

Thrifty Propane Cons: Dishonest business, Lack of service and delivery, Very bad.

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